We’re here to help.

Customer Care hours

Monday–Friday, 09:00–17:00 (UK time)

Typical reply: 24–48 working hours

Closed on UK public holidays

Before writing, you might find a quick answer in our FAQs.

Email: contact@ellowena.com

Or use the form below and we’ll get back to you as soon as possible.

To help us locate your order quickly, please include your order number and postcode. Messages sent outside our service hours will be answered on the next working day.

Thank you for choosing Ellowena.